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I've had an F9 for about 4 years now and have used it almost daily with no problems. Not expecting much, off it goes. Have been using it for two months now and it works like new. Assuming it just needed to be cleaned I dug-in and quickly discovered I was in over my head - I can fix most things, but this machine is complex and quite a piece of engineering. expensive, but great product that is reliable and serviceable. I've not had a lot of success with repairs of this type, but thought I'd give it a go before it became junk. Recently, it had become so sluggish something had to be done (intermittent error code). Arrives back at my door in about a month.
I stuck it back together and made a call. Repair center tells me $250 bucks fixes anything, they pay all shipping (we live in Hawaii and shipping can be an eye opener). So. I'd do it again.
Capresso appears to have only one Repair Center in all the U.S. (in Pennsylvania), and any repair requires shipping the unit at your expense ($150) and a few weeks waiting for it to be serviced.Mine broke down several times. Twice from compacted coffee grounds in the grinder, and the last time from a dead water pump -- all within weeks of warranty expiration.You can get as good or better a cup of coffee from a Senseo. I fell for the hype and the promise of quality from a high price tag, and now I have a very expensive door stop.
I have used this machine before, unlike some of the other 1-star reviews. possibly to the point of damaging the machine. The only real difference between this model and cheaper models with similar features and quality is the chrome finish and the internet connectivity feature. This is an attractive and very functional espresso machine with an impressive amount of settings to ensure you get the kind of drink you want out of it. Consider the same brand's less feature-laden versions for example. They could change the temperature, flow rates, etc.
The internet connectivity feature (which requires software to be installed on a PC on your home network) allows remote hackers to alter settings on your coffee maker.
I do like it as an espresso machine I must admit.
While this sounds like a fun source of pranks for the hacker, it makes for an over-priced coffee maker that's sounding more and more like a dangerous house-guest.Leave this Trojan horse outside the city gates and get a more reasonably priced model.
Granted though, it is about $1000 more than other machines that will offer most of the same features and produce similar quality espresso.
They can also gain remote control of the PC you installed the software on.
How can I give it 1-star then.
That's because it's an open invitation to identity thieves and hackers.While an espresso machine that can request maintenance on its own sounds pretty neat, this is actually the source of the 1-star rating I've given it.
It does what it does well, but sadly that includes letting hackers into your kitchen.
Post about security back door:http://www.securityfocus.com/archive/1/493387
SAME PERFORMANCE FROM THE $800 JURA -- LESS MOST OF THE CHROME.BUY SMART.
People can compromise your coffee maker and take over your computer as a result. Coffee isn't worth that risk.
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